Support

Lektora helps you learn languages by reading and listening to stories. If something isn't working, or you have a question, this page tells you how to reach us.

The fastest way to reach us is from the app itself. Open the Account tab and tap Send Feedback: your message goes straight to the team, along with your app version, so we can help without playing twenty questions. We read everything.

Can't get into the app? Locked out of your account, already deleted it, or have a billing question you'd rather ask directly? Email us at [email protected] and we'll get back to you.

• Managing or cancelling your subscription: subscriptions are billed by Apple, so they're managed through your Apple ID subscription settings, not inside Lektora. Apple explains how at support.apple.com. Deleting your Lektora account does not cancel an Apple subscription on its own.
• Refunds: refunds for in-app purchases are handled by Apple. Request one at reportaproblem.apple.com.
• Deleting your account: in the app, open the Account tab, tap Account Settings, and choose Delete Account. See our Privacy Policy for what happens to your data.
• Restoring purchases on a new device: sign in with the same Google or Apple account and your subscription comes with you. If it doesn't appear, tap Restore Purchases on the subscription screen in the app.

Looking for our policies? Read the Privacy Policy and the Terms & Conditions.